Coaching That Transforms Leadership with Emotional Intelligence

I found the coaching experience with Natasha to be extremely valuable. The Leadership and Emotional Intelligence (EQ) programme helped us understand what effective leadership and emotional intelligence look like in practice — and how they apply in our own roles.

Natasha guided us through Emotional Capital Report (ECR) self-assessments, which highlighted our strengths and areas for development. This brought greater self-awareness to how we lead.

I particularly appreciated the one-to-one coaching sessions. Natasha created a safe, supportive space to explore challenges and helped me reflect deeply on areas for growth.

A standout part of the experience was the live demonstrations of difficult conversations — practical, eye-opening, and immediately applicable to the workplace.

Natasha is a skilled and attentive listener. Her calm and thoughtful approach made the sessions both engaging and constructive. She brought real value to the programme, and I wish her every success in her work

- William Whelan, EHS and Facilities Manager, BD

I had the pleasure of working with Natasha at BNY Mellon, as part of the EMEA Trust & Depositary leadership team. During our time together, she consistently demonstrated a strong work ethic, excellent attention to detail, and a positive attitude. Natasha was always willing to go above and beyond to help out team members and ensure that projects were completed successfully. Even though we were based in different locations, I truly enjoyed working with her. She managed to build strong relationships thanks to her abilities to community and collaborate with colleagues efficiently, and always with a positive mindset. Her professionalism, attention to detail, and ability to build strong relationships make her an invaluable asset to any organisation.

- Vincent Leonard, Head of Depositary UBS

Thomas completed the ECR Self report as part if the Irish Football Association UEFA Pro Licence program and attended 2 workshops with Natasha around Understanding and developing your Emotional Intelligence. "Really appreciate getting a deeper insight into myself through the ECR and looking at ways to improve Emotional Intelligence and Leadership skills. Challenging myself and for the betterment of others is so important, and as leaders we must have honest reflections to continue to grow as individuals"

- Thomas Stewart, Assistant Coach Sandvikens & participant on IFA UEFA Pro Licence Program

I had a fantastic few months of mentoring with Natasha. She has a wonderful way of helping you focus your goals and make a plan/ strategy to make them achievable. I would highly recommend her to anyone looking to take the next steps in their life and career with the right guidance and coaching to make it happen!

- Sales & Marketing Executive, Hospitality sector

I found the months of mentoring with Natasha incredible. Her guidance over the mentoring period gave me the skills to reflect inwards and realise what goals are most important to me and that I have the ability to make that happen for myself. The most important takeaway for me was confidence which makes all the above possible.

- Regional Leaders programme Mentee

Emotional Intelligence is an amazing subject with huge potential in modern business. The workshops and coaching provided by Natasha were not only highly beneficial but also delivered to the highest standard.

- Quality, Health & Safety Manager, Manufacturing Sector

I attended one of Natasha's webinars on Emotional intelligence and found it very insightful with practical tips i was able to apply in a real scenario with school management. I highly recommend attending Natasha's engaging webinars and workshops which will leave you with lots of take aways on both a personal and professional level.

- Principal, Primary School

Natasha's genuine enthusiasm for coaching, combined with her remarkable empathy, understanding, and exceptional listening skills, created an environment where each coaching session felt like a refreshing escape. The coaching conversations with Natasha coupled with the ECR emotional intelligence self-assessment provided a unique opportunity to address strengths and growth opportunities and view them from diverse angles, rather than suppressing their impact. Natasha's approach is both open and composed, allowing for an adaptive coaching style that consistently found the most effective approach for different experiences. I am grateful for Natasha's executive coaching which has empowered me to navigate complexities and discover fresh perspectives. Working with her has been an invaluable journey, ultimately leading to improved personal and professional outcomes. Thank you, Natasha, for being a catalyst for positive change and for providing a coaching experience that was truly transformative.

- PK, Managing Director, Financial Services

I’m incredibly grateful for the opportunity to be mentored by Natasha Hughes during the Regional Leaders Development program with Waterford Chamber. Her warmth, kindness, and deep expertise made every session both insightful and empowering. Natasha focused on helping me strengthen my interpersonal and listening skills—two areas I really wanted to grow in. She created a safe, supportive space where I could reflect, practice, and improve with confidence. Her feedback was always thoughtful and constructive, and her ability to guide without judgment made a huge difference in my development. Thanks to Natasha’s mentorship, I’ve become a more empathetic communicator and a better listener, both professionally and personally. If you’re looking for a mentor who brings wisdom, compassion, and a genuine commitment to your growth, I can’t recommend Natasha highly enough.

- Pedro Gallardo Amenabar, CI Manager, TEVA Pharmaceuticals

I had the pleasure of getting to know Natasha through our mutual membership of The Rotary Club of Wexford. Both her and I share a passion for trying to help those in our community and giving a portion of our time to volunteer and to try and make a small difference. In June 2023 Natasha commenced her year as President of The Rotary Club of Wexford. Being a volunteer organization Rotary clubs rely on active, engaged and passionate leaders and members. Natasha’s presidency was a breath of fresh air and really was a turning point and evolutionary point for the club. Drive, ambition, knowledge, expertise, vision, integrity, flexibility and empathy. These are, in my opinion some of the key traits of a leader and indeed the traits of an individual any company would want to employ or work with. Natasha exudes these leadership traits and skillsets. During her time as President of The Rotary Club of Wexford Natasha identified a number of areas that needed our focus and attention. Under her leadership the club increased membership, developed new initiatives, had more fellowship events and had more effective and productive meetings. And that is only part of her achievements in her role of President. Her teamwork was also outstanding. The club is a better club today largely thanks to Natasha and in turn is making more of a difference in our community. Natasha’s leadership was transformative for the club. I consider myself fortunate to have joined The Rotary Club of Wexford at the same time as Natasha, and to have been there during her Presidency.

- Michael Tierney, Rotary Club of Wexford

Choosing Natasha  as my executive coach was one of the best decisions I've ever made as I tried to figure out my new path to entrepreneurship. I can't recommend her enough.

- MH, Entrepreneur

I appreciated the honesty and safe space where I could discuss openly and with confidence the areas that required attention. With Natasha's guidance and professionalism the mentor sessions were extremely beneficial to assist me on my journey and to achieve my end goal. After each session to be honest I felt empowered and finished each session with satisfaction and armed with the tools to become more assertive and faster at decision making and not over thinking.

- Mentee Bausch & Lomb , Waterford Chamber Regional Leaders Program 2024/2025

I attended three team workshops as part of a Leadership Emotional Intelligence program, completed the ECR self assessment and had one coaching session on Emotional intelligence with Natasha, the course was very well structured and I learnt practical tips on how to develop as a person and leader. Natasha created a safe space for every to feel comfortable to open up and share their own experiences. I highly recommend Natasha to anyone looking for personal and professional development.

- Melissa, Supervisor, Reynaers Aluminium Ltd

I recently took part in an Emotional Intelligence and Leadership course with Natasha Hughes and must say that it was invaluable. Natasha’s professional and personal approach made it very easy to understand and absorb the content, which I know will be hugely beneficial in my continued professional and personal development. I would highly recommend Natasha to any person or company who value the need for continued emotional intelligence and leadership development.

- Matthew Clarke, Global Business Development,Kersia Healthcare, Ireland

I’ve had the pleasure of working with Natasha over the past year, and I can confidently say she is an exceptional mentor and consultant. Her guidance has been invaluable, especially in the growth and development of my businesses, including Sustainable Painters and TradeAid. Natasha’s ability to provide clear, strategic advice has had a significant impact, helping me navigate challenges and set a strong foundation for long-term success. Her dedication to helping businesses thrive is evident in the results she helps achieve, and I’m incredibly grateful for her support. If you're looking for a knowledgeable, dedicated professional, Natasha is the person to go to.

- Martyn Hughes, Founder & Director at Trade Aid and Owner Sustainable Painters

We had the pleasure of working with Natasha Hughes on South East Radio’s Ours to Protect series, where her expertise and enthusiasm truly shone. Natasha brought invaluable insights, fresh ideas, and a collaborative spirit that elevated the project. Her ability to engage audiences and support our team ,made a real impact. Beyond her contributions to the series, her strategic thinking and passion for sustainability made her a fantastic consultant to work with. I have no doubt she will bring the same energy and expertise to her keynote speaking and consultancy work. Highly recommended!

- Marion Barry, South East Radio

We had the pleasure of having Natasha present a workshop on Emotional Intelligence through the Rotary Career's Connect program. I loved Natasha's candour and honesty,  optimism and resilience. We were fortunate to have the time to spend with her and engage with emotional intelligence theory as well as the practical steps we can all take to develop this form of intelligence. Natasha may have inspired more than she imagined!

- Manager, Youth Training centre

"I’ve had the privilege of taking part in a powerful Emotional Intelligence (EQ) training journey- an experience that has genuinely reshaped how I lead, listen, and show up for others. As Head of Operations in Healthcare, I’ve always believed that leadership is ultimately about people. The ability to understand, regulate, and positively influence emotions, both our own and those around us is essential in driving meaningful impact, supporting teams, and navigating complexity with empathy. A huge thank you to Natasha. Natasha’s expertise, energy, and dedication made this journey both insightful and transformational. Her ability to challenge perspectives while creating a safe space for growth has been exceptional. I’m grateful for the tools, frameworks, and mindset shifts she’s helped me build. I’m looking forward to continuing this work and embedding these learnings into how I lead and support my teams every day. Growth is continuous and emotional intelligence is the foundation that strengthens every step forward"

- Malachy McGlynn, Kersia Global Industrial Performance Project Director, Head of Operations at Kersia Healthcare Wexford.

Always a pleasure to work alongside Natasha. She has a unique skill set that works across industry and humanities. Natasha is a great motivator who supports teams in change management her Emotional Intelligence training programs transforming teams and strengthens individuals. I would highly recommend Natasha.

- Lorraine Smyth, Digital Solutions Management, HSE Change and Innovation

"I have known Natasha for over 3 years since working with GreenTechHQ. Not only is she personable and an excellent connector she is, without hesitation, a superb Emotional Intelligence coach and trainer. We brought Natasha in to the GreenTechHQ BASSE programme with 16 CEO/Founders. A short 3.5 hour session which left all of them shouting for more! Insightful for leadership, areas of strengths and areas to up-skill and to be aware of in order to be the best leader you can, I have no hesitation in recommending Natasha at all."

- Liz McGonigal, Head of Operations, Communications and Sustainability at GreentechHQ

"I recently had six executive coaching sessions, and honestly, I found the whole experience really powerful. Coaching was a completely new concept to me, but I was made to feel comfortable right from the start, which helped me open up and get the most out of it. Throughout the sessions, I noticed real personal growth. The skills that came to the surface during the process have had a big impact — not just on how I work, but also how I relate to others. Professionally, I feel more confident, and I've been able to show much more empathy and understanding towards my colleagues. It’s been a genuinely valuable experience"

 "I wanted to let you know that I am starting my new position of People & Development Manager soon. I don’t believe it would have been possible without your support and guidance throughout our coaching sessions.    Thank you so much, I really appreciate it"

- KS- HR Manager, Hospitality Sector

Natasha’s coaching gave me a deeper understanding and appreciation for Emotional Intelligence. Her thoughtful approach and ability to share knowledge in a practical, engaging way helped me reflect on my mindset and goals—both professionally and personally. What stood out most was her ability to actively listen while being both supportive and constructively challenging. Every session was valuable, and I genuinely look forward to working with her again

- Kate Devereux, Business Development Manager, Kersia

As someone new to a leadership role, I knew I had a lot to learn—not just about managing others, but about understanding myself more deeply. Working with Natasha has been a truly transformative experience. Her coaching helped me grow not just as a professional, but as a person. Through our sessions, Natasha created a space that was both challenging and supportive. She helped me reflect honestly on my strengths, as well as the patterns and habits that were holding me back. I gained clarity about how I show up as a leader, what I naturally do well, and where I need to be more intentional. Natasha didn’t offer quick fixes—she guided me through meaningful self-discovery. I’ve come away with a much stronger sense of who I am, how I want to lead, and what I need to continue working on. I’m incredibly grateful for her insight, patience, and ability to meet me exactly where I was. I would highly recommend Natasha to anyone who’s ready to invest in their personal growth and step more confidently into leadership.

- Karolina Tokarz, Import Routes Development Manager, BAKU GLS

I recently had six executive coaching sessions with Natasha, and honestly, I found the whole experience really powerful. Coaching was a completely new concept to me, but I was made to feel comfortable right from the start, which helped me open up and get the most out of it. Throughout the sessions, I noticed real personal growth. The skills that came to the surface during the process have had a big impact — not just on how I work, but also how I relate to others. Professionally, I feel more confident, and I've been able to show much more empathy and understanding towards my colleagues. It’s been a genuinely valuable experience.

- HR Manager, Hospitality Sector

had the pleasure of working with Natasha in her capacity as site leader for BNY in Wexford. Natasha’s commitment and passion for the role shone through, and she always approached every challenge as an opportunity, clearly articulating plans and pursuing support and execution with dogged determination. I fondly remember how colleagues gravitated towards Natasha and wanted to work with her because she was guided by a clear purpose and greater good, and everyone wanted to be a part of that.

- Hani Kablawi, Head of International, BNY

"The Compliance Institute was delighted to welcome Natasha Hughes as the presenter of our CPD webinar, “Emotional Intelligence in Action: How Empathy Drives Better Decisions, Relationships & Business Success.” Natasha delivered an engaging and insightful session for our members. Drawing on her experience in financial services and leadership coaching, she explored the critical role empathy plays in ethical decision-making, team performance, and personal resilience. With practical takeaways, Natasha offered valuable tools to help compliance professionals strengthen their leadership and communication through emotional intelligence"

- Fiona Hanlon- Events and Communications Executive, The Compliance Institute of Ireland

I can't thank Natasha enough for helping me unlock my true potential. The transformation has been remarkable.

- Female, Supervisor, Financial services

Working with Natasha has been a transformative experience. Her personalized approach to coaching, deep empathy and listening skills, and practical strategies have helped me navigate complex challenges and enhance my leadership skills. The guidance I received not only improved my professional performance but also contributed to a healthier work-life balance. I highly recommend Natasha to anyone seeking impactful executive coaching.

- Female, Senior Manager, Banking sector

"Natasha helped me to create a plan for my career goals. She challenged me to think as to how I can make the plans happen. She encouraged me and gave helpful tips. I am in a positive place after the coaching sessions and continuing to be proactive in my career goals. Thank you Natasha."

- Female, Business executive seeking a change in career.

I had a fantastic few months of mentoring with Natasha. She has a wonderful way of helping you focus your goals and make a plan/ strategy to make them achievable. I would highly recommend her to anyone looking to take the next steps in their life and career with the right guidance and coaching to make it happen!

- Enea Bent, Sales and Marketing Executive, Faithlegg

I first met Natasha at a Skillnet Networking Event. I had just moved back from Australia and I was keen to meet likeminded people in Wexford. How lucky was I to meet Natasha! Natasha and I completed our studies together completing a Master of Business in Executive Leadership in SETU. We collaborated on several group projects. Natasha’s ability to stay organised and approach challenges logically made her an invaluable teammate. I always felt a sense of relief when I was partnered with her, knowing the project was in capable hands. We sat side by side when we graduated and we as proud of each other, as ourselves. Natasha invited me to be a guest judge at the Rotary Youth Leadership Awards. During this time, I witnessed her leadership and dedication to Rotary, an orgaisation close to my heart. I don’t know how Natasha worked, led Rotary and studied at the same time; she is an inspiration! When I started my own business, Natasha was incredibly supportive. She offered thoughtful advice and brought a calm, steady presence during moments of uncertainty. Her input and encouragement were truly appreciated during that time. Natasha’s professionalism and clear-headed approach make her an asset to any team or project. I consider her a friend and I cannot recommend her highly enough!

- Eiléan Hynes, HR Manager at Sofrimar, Founder at Hynes HR

"I had the pleasure of working with Natasha on BD Enniscorthy’s Leadership Development Programme (LDP), which focuses on preparing associates each year for future senior leadership opportunities. As part of this programme, Natasha delivered an impactful Emotional Intelligence (EQ) workshop and provided individual RocheMartin Emotional Capital Reports (ECR) for each participant, followed by one-to-one coaching sessions. In addition to the EQ workshop, Natasha collaborated with another coach to deliver a combined session on Communications, Conflict Management & Group Coaching. This blend of group learning and personalized coaching gave participants valuable insights into their emotional intelligence and practical strategies to improve communication, manage conflict effectively, and strengthen their leadership presence. The feedback from participants was positive—they gained a deeper understanding of themselves and how EQ influences leadership effectiveness. The programme helped them build skills that will serve them well in their current roles and as they progress in their careers. I highly recommend Natasha for any organisation seeking to develop emotionally intelligent, self-aware, and effective leaders. Her expertise and ability to create a supportive learning environment make her an outstanding partner for leadership development initiatives."

- Éibhín McCormack, Learning & Development specialist, BD Enniscorthy

During 2024, Natasha delivered a series of lectures to industry on various Emotional Intelligence related topics on behalf of the Centre for Insurance Risk and Data Analytics Studies at SETU . The positive feedback that we subsequently received was immense. Furthermore, Natasha was a joy to work with. Despite several last minute changes and requests made by us, Natasha delivered 100% to specification with a positive "can do" attitude. It will therefore come as no surprise that we wholeheartedly recommend Natasha to you and your organisation.

- Eamonn Sweeney, Program Manager CIRDAS at SETU

Natasha's experience really shone through and her professionalism never wavered in our sessions.  Her insightfulness, emotional intelligence and sometimes hard questions while challenging helped me stay focus on my goal.  If you are at a crossroads in life, i could not recommend anyone better to help you decide what's right for your without judgement, personal or professional.

- DON, Counsellor and Psychotherapist

" I was lucky enough to take part in an Emotional Intelligence group workshop led by Natasha. As a follow on Natasha offered a one to one session. An interactive and extremely insightful session. Natasha is truly an expert in Emotional Intelligence (in both professional and personal settings) and how to deliver its importance and value. For anyone looking to improve or simply learn about their EI (or simply becoming more self aware), I cannot recommend Natasha enough. Thank you Natasha, we are still talking about our learnings as a group!"

- Doireann O’Brien, Aquatabs Business Development Manager, Kersia Healthcare.

Empathetic, insightful questioning, and results-driven- Natasha is the coach you need to reach your goals.

- DM, Senior Manager, Pharmaceutical sector

"I had the pleasure of experiencing Natasha,s coaching for a number of weeks. The Emotional Intelligence assessments have been extremely valuable to me, underpinned by engaging and challenging 1:1 sessions with Natasha. These sessions have provided me key insights into my strength’s and opportunities for growth and development, more importantly how to draw on my strengths to help me continually connect on a deeper level with my peers, colleagues and team. Natasha coaching has enabled me to build my PDP and has inspired me to work towards my goal of becoming an emotionally intelligent influential leader. Thank you Natasha for you guidance and support"

- Bonnie Collingwood,Head of Operations, StoreAll Logistics, Waterford